Shipping Restrictions

Please note that there are a number of brands and products that we cannot deliver to your region. This may be due to brand restrictions or items classified as hazmat, explained further below.

We apologise for the disappointment this causes. 

We are unable to deliver the following brands to Hong Kong:

  • Alpha-H
  • Amouage
  • Aveda
  • Avene
  • Bioderma
  • Bobbi Brown
  • Bottega Veneta
  • Cacharel
  • Carita Lagoon
  • Carolina Herrera
  • Chloe
  • Clinique
  • Decleor
  • Dermalogica
  • DHC
  • Dolce & Gabbana Fragrance
  • Dr. Dennis Gross 
  • Calvin Klein
  • Emporio Armani
  • Estee Lauder
  • GHD
  • House99
  • Hugo Boss
  • INIKA
  • Jack Black
  • Jean Paul Gaultier
  • John Masters Organics
  • Juicy Couture
  • La Roche-Posay
  • Le Perla
  • Lancome
  • MAC
  • Michael Kors
  • Miu Miu
  • Moroccanoil
  • Moschino
  • Neal’s Yard
  • NARS
  • Nina Ricci
  • Paco Rabanne
  • Paula’s Choice
  • Redken
  • Rituals
  • Roberto Cavalli
  • Roger & Gallet
  • Sleek Makeup
  • Smashbox
  • Stella McCartney
  • Stila
  • T3
  • Tommy Hilfiger
  • Trussardi
  • Too Faced
  • Tom Ford
  • Urban Decay
  • Vera Wang
  • Versace
  • Vichy
  • YSL

Hazmat Items

Certain items are classed as ‘hazardous’ by our shipping partners, such as nail polishes, fragrances, and aerosols.

If you have a hazmat classified item, you will be prompted with a message at checkout asking for these items to be removed from your basket.